Contact Us

Click here for information on our shipping.

For all UK orders we ship using Evri. For international orders, delivery services will differ.

Unfortunately we are currently unable to change the address on your order once it has been confirmed. However, when the courier contacts you regarding your delivery they will provide certain options that you can make to your delivery eg. leave with a neighbour

We currently ship to UK, Australia & USA. If you would like to place an order that isn't listed here, email us at hello@thefikaedit.com where we will be able to help.

We accept returns up to 28 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

Please email us at hello@thefikaedit.com where we can process your return for you.

Yes, please email us at hello@thefikaedit.com where we can help process your exchange.

We aim to process your return and issue your refund within 7 days of receiving your parcel.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 business days of receiving your shipping confirmation email, please contact us at hello@thefikaedit.com.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 business days of receiving your shipping confirmation email, please contact us at hello@thefikaedit.com.

Unfortunately we are unable to cancel orders that have already been shipped.

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@thefikaedit.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

You can use your discount code at checkout by inputting into the discount code box.

You can find this by clicking on our size guide which is located on every product page.

All care instructions are printed into the care label on every item. You can also find care instructions on every product page under the composition & care button.

At Fika, we're fuelled by a passion for positive change and ethical conduct. Our goal is to infuse our brand with core values that permeate every stage, from design to shipping and manufacturing. That's why we established our Positive Impact Promise, consisting of five key values that guide our daily actions, ensuring that everything we do reflects these principles.

You can sign up to our mailing list by inputting your name and email into the newsletter box which can be found at the bottom of our home page.

Yes we do! Please fill out the contact form on the contact page as we have something exciting coming!

All our packaging can be 100% recycled and is one of our five key promises. To find out more, visit our Positive Impact Promise page.